False Accessibility Claims

Public libraries are the backbone of community information. However, when a library publicly claims WCAG 2.1 AA and ADA compliance while maintaining a website full of barriers, it isn’t just a technical glitch, it is a violation of a fundamental civil right. Recently, the Missouri River Regional Library (MRRL) launched its new website and went […]

While testing the websites of many public libraries, a deeply troubling pattern keeps appearing. Libraries are publishing accessibility statements claiming their websites are accessible, regularly audited, and supported by ongoing staff training. In reality, significant accessibility barriers remain across these sites, in their digital documents, and in the social media they publish. Image slideshows that […]